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Change your password

Your mailbox details

You may change the password of any of your BT Internet e-mail names. First we need the e-mail name and password, e.g. john.smith. (You do not need to enter @btinternet.com).

Note:   If you are using this e-mail name as your dial-up user name you will also need to change your dial-up password appropriately.
 
  E-mail name @btinternet.com
  Old password (case sensitive)

Your new password

This password protects your e-mail account and provides access to your incoming e-mail.

  • Avoid using your name or company name as a password. Anyone who can guess your password will be able to read and delete your incoming e-mail.
  • The minimum length is 8 characters. Your password must include a combination of letters and numbers.

To confirm that your password is correct, please enter it into both boxes below.

  Password
  Repeat

If you are happy that the information you have entered is correct, click the "Next" button.



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